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Angel Archives - 21/02/2024

TRAINING - Brisbane have completed week 1 of our annual training, and I believe the majority of Brisbane based staff will complete training next week, leaving a small handful for the first week of March. Dillon and Kayla have created a simple "basics" training for our support workers to remind our them it is often the small things that people notice most.

Mackay- Cathy is taking some annual leave and Toni will be the main point of contact until Cathy returns Monday 11 March.

Dillon will be flying to Mackay next Friday to deliver training to our Mackay Support Workers also.

2024 Voice of Queenslanders with Disability Survey now open

Queenslanders with disability are invited to have their say on their experiences, successes and challenges as part of a ‘Voice of Queenslanders with Disability’ survey.  Now in its second year, the survey aims to help government, business and service providers to understand what is working in different areas – such as employment, getting support, and health and wellbeing – and enhance services and programs. More information is available here: Voice of Queenslanders with Disability Survey - Queenslanders With Disability Network (CLICK HERE) 

Charity Dance

Precious Angels will be working more on our "Charity" this year, and we'd like to organise a family dance in May. Apple and Amanda are looking for volunteers to help with planning.

Precious Angels Office Hours are 8:30am – 4:30pm Monday to Friday. If the office is closed, please contact the afterhours number (0421 521 750).

The afterhours phone is shared between Amanda and Dillon during the week and Kayla on weekends.

Mackay Office Number (07) 4846 1964. Mackay Afterhours number 0493 248 053.

Love our service? - If so, we'd appreciate leaving us a review on Google. <3

From the desk of Amanda

Training has gotten off to a great start for 2024. We are focusing on reminding our support workers of the "little" things that make Precious Angels Support Workers so great.

We know it is important to our families that we engage and include our participants in everything that we do.

We know that seeing Support Workers on their personal phones is viewed extremely negatively in public forums, and discussed ways we can provide dignity and protect participants privacy. We have talked about why Support Workers arrive to shifts in their Precious Angels work shirts, clean and tidy, with a spring in their steps.

We covered Professional Boundaries, and courtesy to fellow Support Workers. Working in-home with families can make it difficult to maintain Professional Boundaries, so we discussed strategies and appropriate (and IN-appropriate) conversations.

Many of our Angel Families can access their participants information in Brevity (ask us how if you don't already have access) and so we talked about what a good summary shift note looks like. and provided examples from some Support Workers who already do this. Our Angel Families should start to notice improvements immediately.

We talked about The Castle and Respite, the importance of both facilities and services for our Angel Families, and how we can provide the best experience for all our participants.

We have of course talked about personal hygiene, providing quality personal cares, manual handling, medication administration, handovers, communication, and teamwork!

One of my favourite metaphors for teamwork is "we are all in this boat together". The boat can only move forward smoothly and weather the storms if we are all focused on working together and helping each other. Everyone is fighting their own battles you know nothing about, so always be kind to each other.

I am very proud of this large organisations ability to maintain our personal, small company feel, and remain confident of our ability to continue to grow through 2024.


@The Castle

Thank you Sheree and Claire for coming to help us work on using AAC (PODDs) and incorporating them in to some sensory fun to help us connect with our participants. This week at The Castle we've been playing music, being read stories, ate at the pub and enjoyed our time at SWARA. A big thank you to "My Cool Events" for the Gold Class Movie experience

Apple's Castle Program for next week is available on Facebook:

Out with the Angels

We get a sense of accomplishment by assisting our participants with their daily living, entertainment and community engagement. We aim to give our participants genuine moments they can enjoy. We even went to gold class and watched Migration with some of our participants!

Don't forget to check facebook for extra photos too.

Photo of the Week

Here's Finn & Dillon enjoying Apple's "light up lawn bowls". Finn was enjoying the light up ball game with support from Dillon. A fun game combining visual and physical stimulation. What a great smile Finn!

Angel of the Fortnight

Abbey is a new team member that is a great addition.

We want to celebrate the way that she communicates with participants and commend her initiative, ensuring all her participants are cared for like family.

Keep up the great work, Abbey!

Birthdays - February Edition

1st - Lillian

3rd - Jeydi*

4th - Bryce

5th - Tiffany

5th - Mikayla*

10th - Hika*

15th - Caleb

20th - Brendan*

23rd - Mellany*

Asterisks denote Precious Angels team members

Angel Anniversary's!






We acknowledge the Yuggera and Yuwibara people as the Traditional Custodians of the land on which our centres are located and where we meet, work, and learn. We pay our respects to Elders past, present and emerging. We also acknowledge all other Aboriginal and Torres Strait Islander people who call our region home.

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